Dubai Islamic Bank (DIB) has taken a major step forward in its digital transformation journey through new strategic partnerships with HCLTech and Finshape. These collaborations reflect DIB’s commitment to strengthening its leadership in Shariah-compliant innovation and advancing ethical, AI-driven digital banking solutions. Together, the partnerships aim to create a future-ready, intelligent, and customer-centric financial ecosystem that aligns technology with the principles of Islamic finance.
Announced during GITEX GLOBAL 2025, DIB’s partnership with HCLTech focuses on accelerating the responsible adoption of Artificial Intelligence (AI) across the bank’s operations. By leveraging HCLTech’s advanced AI capabilities and advisory expertise, DIB will integrate AI into its key processes to deliver more personalized customer experiences, improve governance and compliance, and enhance decision-making and operational efficiency. Obaid Al Shamsi, Chief Operating Officer at DIB, emphasized the importance of this initiative, stating: “Our partnership with HCLTech marks a pivotal step forward in realising our vision of an AI-driven future that enhances value for our customers, empowers our people, and strengthens our governance frameworks.”
The partnership highlights DIB’s strong commitment to responsible and transparent innovation, ensuring that all AI-driven solutions remain fully aligned with Shariah principles. Through this approach, DIB aims to set a benchmark for ethical AI adoption within the global banking industry, reinforcing its reputation as a leader in Islamic finance.
At the same time, DIB has also partnered with Finshape to further enhance its digital banking capabilities. By integrating Finshape’s Digital Bank Operating System, DIB will be able to increase its agility and scalability, enabling faster innovation, seamless omni-channel experiences, and deeper customer engagement. Commenting on the partnership, Musabbah Al Qaizi, Chief Digital Officer at DIB, said: “At DIB, our vision has always been to blend innovation with purpose – to deliver financial experiences that are as intuitive as they are ethical.”
These partnerships represent a major milestone in DIB’s mission to transform Islamic banking through innovation, integrity, and inclusion. By combining AI-powered insights with agile digital platforms, DIB continues to lead the evolution of Shariah-compliant finance, building a smarter, more transparent, and customer-focused banking environment for the future.