Exclusive Interview: From Riba to Real Assets – Aloise Ngari on Making Islamic Finance Work for Corporate Kenya

From Sales Leadership to Islamic Finance Integration: Implementing Shariah-Compliant Strategies in Corporate Operations

  1. Islamic Banking Experience & Application:

You served as a Team Leader for Islamic Banking (SME) at Chase Bank Kenya, where you were responsible for meeting sales targets for Islamic banking products. Reflecting on that experience, what were the most common misconceptions or hesitations you encountered from SME clients when introducing them to Shariah-compliant financing, and how did you overcome those barriers to build trust and adoption?
Aloise:

Kenya being a predominantly Christian country one of the biggest misconceptions I encountered was that Islamic finance is only for Muslims, or that it’s more complicated and expensive. Most SME clients are simply trying to manage cash flow—they’re not looking for complexity.

What worked for me was shifting the conversation away from religion and into structure. When you explain that it’s about transparency, asset-backing, and knowing your cost upfront, it starts to resonate well with entrepreneurs. Once clients saw that there were no hidden charges and that everything was tied to a real transaction, the trust came quite naturally.

  1. Principles & Commercial Sales:

In your current role at Jaguar Petroleum, you manage P&L and drive sales across diverse product lines. Having previously sold Islamic banking products, how do you see the value proposition of Islamic finance structures—such as Murabaha for asset financing or Ijara for equipment leasing—appealing to corporate clients in the energy sector who may be accustomed to conventional financing?

Aloise:
In the energy sector, clients are very practical as key tasks are mostly logistics; they care about margins, asset utilization, and predictability.

That’s where Islamic finance fits quite well. A Murabaha structure gives you cost certainty from day one, while Ijara aligns payments with how the asset is used. For a business running fleets or managing distribution, that alignment between financing and operations is very powerful. It removes a lot of the uncertainty that comes with conventional financing.

  1. Product Structuring & Client Solutions:

At Eleving Group (Mogo), you successfully introduced Electric Motorcycles and E-bikes into the lending portfolio, integrating them into asset financing products. From a sales and business development standpoint, what are the practical advantages of structuring such asset-based financing using an Ijara Muntahia Bittamleek (lease-to-own) model over a conventional loan, both for the lender and for the customer?

Aloise:

When we introduced electric motorcycles and e-bikes into financing in the Kenyan Market, one thing became clear—customers relate better to paying for something that is generating income and that they will eventually own.

With an Ijara Muntahia Bittamleek model, the customer is essentially using the asset while gradually moving toward ownership. That reduces the upfront burden and makes repayments feel more practical, clients are motivated to pay with an end goal of owning.

From a lender’s perspective, you also retain ownership during the lease period, which gives better control of risk. Ijara Muntahia Bittamleek is a structure that works on both sides—it supports the customer while protecting the lender.

  1. Business Development & Market Differentiation:

Through your business development roles at PyypI and Letshego, you focused on serving underbanked populations. Islamic banking emphasizes financial inclusion and ethical risk-sharing. In your view, what is the most compelling practical reason for a non-Muslim business owner or entrepreneur in Kenya to choose an Islamic finance structure over a conventional loan for their working capital or asset acquisition needs?

Aloise:

For me, the most compelling reason is the financial discipline in how the financing is structured and the transparency in the transaction.

Islamic finance forces you to tie transactions to real assets, eliminates compounding penalties, and ensures clarity in pricing. For any business owner—regardless of religion—that translates into fewer surprises and more sustainable financing. Planning becomes easier.

At the end of the day, it’s simply a more transparent way of doing business.

  1. Risk Management & Sales Oversight:

As a Country Manager overseeing P&L and cross-functional teams, you are accountable for operational controls. In the context of Islamic finance, what specific risks—such as commodity price exposure in a Murabaha transaction or asset ownership risks in an Ijara—would you be most vigilant about as a senior leader, and how would you ensure your sales and operations teams manage those risks effectively?

Aloise:

The nature of risk is slightly different especially in Kenya, but not necessarily higher—it just requires more attention to the underlying asset.

In Murabaha, you’re exposed to price movements during the transaction. In Ijara, you carry asset-related risks. As a leader, I would focus heavily on supplier controls through agreements, proper asset tracking, and embedding insurance (Takaful) within the structure.

The key lesson is simple: you can’t separate the financing from the asset. If you manage the asset well, you manage the risk well.

  1. Regulatory Landscape & Operational Hurdles:

Kenya operates a dual-banking system where Islamic finance exists alongside conventional banking. Drawing from your experience at Chase Bank and your current roles in fintech and energy, what are the biggest practical operational hurdles you have observed—whether in taxation, financial reporting, or regulatory compliance—that make it challenging for companies to fully embrace Islamic finance as a mainstream financing option?

Aloise:

The challenges are less about demand and more about the market environment.

You still have issues around taxation—especially where transactions can attract multiple tax points, opaqueness and unpredictability in the taxation regime—along with accounting complexities and limited internal expertise in many institutions.

Therefore, while the appetite is there, the ecosystem is still catching up. Once those structural issues are addressed, adoption can grow much faster.

  1. Technology & Digital Islamic Finance:

Your experience includes using CRM tools for performance tracking and working with fintech platforms like PyypI. How can technology—such as digital onboarding platforms, automated contract generation, or specialized Islamic fintech solutions—help streamline the delivery of Shariah-compliant products, ensuring both compliance and a seamless customer experience?

Aloise:

Technology plays a big role in simplifying what many people perceive as complex.

From digital onboarding to automated contract generation and even asset tracking, there’s a real opportunity to make Islamic finance as seamless as any fintech product. The goal should be to maintain compliance in the background while giving the customer a very straightforward experience.

  1. Talent & Team Development:

You have a strong track record of recruiting and developing talent, and you hold certifications in HR management. In your experience, where is the most critical skills gap in the Islamic finance industry in Kenya: in sales professionals who understand Shariah concepts, in relationship managers who can structure Islamic products, or in senior leadership who view Islamic finance as merely a niche compliance offering rather than a strategic business opportunity?

Aloise:

In my view, the biggest gap is not technical knowledge, we have a lot of it in-country as seen in our unemployment rates, especially amongst graduands, it’s the ability to translate that knowledge into real business solutions.

We need professionals who can sit across the table from a client, understand their needs, and structure a Shariah-compliant solution that actually works commercially. That bridge between theory and execution is where the industry still needs to grow.

  1. Ethical Leadership & Social Responsibility:

Your career has involved serving underbanked populations through fintech and microfinance, and you have experience with Islamic banking. Islamic finance is built on principles of justice, ethical investment, and social responsibility. As a senior leader, how do you champion these values within your teams and ensure that business growth targets do not compromise the ethical foundations that Shariah-compliant finance is meant to uphold?

Aloise:

Ethics, in this space, have to be very practical. In financial services, ethics aren’t optional—they are the foundation. Without them, the model fails from the start.

It comes down to how you price your products, how transparent you are, and whether what you’re offering genuinely solves a client’s problem. I always emphasize portfolio quality over just hitting sales numbers.

Because once you lose trust, especially in a model built on ethical principles, it’s very difficult to recover.

  1. Vision & Strategic Challenges:

You have held leadership roles across banking, fintech, and energy. From this vantage point, what do you see as the single greatest strategic challenge for Islamic finance to move beyond being a product offering by banks to becoming an embedded part of corporate financial strategy for non-financial firms—such as Jaguar Petroleum or other companies in Kenya—and how would you, as a business leader, help drive that shift?

Aloise:

The single greatest challenge is perception—Islamic finance is still treated as a niche, compliance-driven product rather than a core corporate finance tool. For most non-financial firms, it sits outside mainstream treasury strategy. To shift this, it must be reframed as a disciplined approach to risk management, asset-backed financing, and balance sheet efficiency.

As a business leader, I would embed it into capital structuring decisions, demonstrate cost and risk advantages through real transactions, and align it with operational needs. Once firms see tangible value—beyond compliance—it moves from optional to strategic, and adoption follows naturally.

  1. Advice for the Ecosystem:

Reflecting on your journey from Islamic banking sales at Chase Bank to your current leadership roles, if you were to design a training or certification program for aspiring “Islamic Finance Sales and Business Development Professionals,” what is the one essential, non-negotiable skill or experience you would build into that program that goes beyond textbook knowledge and truly prepares someone to succeed in both driving commercial growth and upholding Shariah principles?

Aloise:

If I had to pick one non-negotiable skill, it would be the ability to structure and close a real transaction end-to-end. Theory matters, but this field rewards execution—translating a client’s need into a Shariah-compliant, commercially sound solution. That means understanding the client’s cash flows, selecting the right structure, pricing it correctly, and navigating approvals through both credit and Shariah governance.

It also requires managing stakeholder expectations and seeing the deal through disbursement and performance. Performance is where the real value is realized and revenue is sustained. Too many professionals stop at disbursement, yet that’s only the midpoint—not the outcome. This is where credibility is built. Professionals who can consistently deliver real transactions don’t just understand Islamic finance—they make it work in practice.