Islamic Banking in Practice: Shari’ah-Compliant Solutions, Client Relationships and Financial Inclusion in Kenya — An Interview with Alfan Jiwa, Islamic International Banking (Saadiq Proposition), Standard Chartered Kenya

1. From Conventional Banking to Islamic Finance

I have spent over a decade in banking, working with institutions such as Fidelity, Imperial Bank, Chase Bank, Habib Bank AG Zurich, Victoria Commercial Bank and now Standard Chartered.

My transition into Islamic finance was driven by my interest in ethical banking and the opportunity to offer financial solutions aligned with Shari’ah principles.

What attracted me most was the emphasis on fairness, transparency, responsible financing and financial inclusion. I also recognised the growing opportunity for Islamic banking in Kenya.

For me, Islamic finance is not just a career opportunity; it is a chance to contribute to a more inclusive and ethical financial system which also aligns and resonates with my faith in Islam.


2. Islamic International Banking and the Saadiq Proposition

My role as Business Development Manager for Islamic International Banking under the Saadiq proposition at Standard Chartered Kenya focuses on growing the business, developing client relationships and connecting Kenyan clients to international banking solutions.

Through our international network, particularly the UAE and Jersey, we provide access to international accounts, investment opportunities and wealth solutions.

My role is to understand clients’ needs and connect them to the right solutions while ensuring Shari’ah compliance.

Ultimately, we bridge the gap between local clients and international financial opportunities.


3. Shari’ah-Compliant Product Development

The most important consideration is ensuring that products comply with Shari’ah principles while remaining competitive and relevant to customers.

We must balance compliance, pricing, accessibility and customer expectations.

One challenge is competing with conventional banking products that have been in the market for many years.

I believe the answer is innovation. We must develop products that are genuinely Shari’ah-compliant, commercially competitive and meet the changing needs of our customers.


4. Client Relationships and Ethical Finance

Relationship management in both conventional and Islamic banking is built on trust, understanding and customer satisfaction.

The difference with Islamic banking is the additional responsibility of ensuring that financial solutions align with Shari’ah principles.

I explain to Muslim clients how our solutions meet their religious and financial needs. To non-Muslim clients, I highlight the wider benefits of ethical banking, transparency and responsible investment.

My belief is that Islamic banking is for everyone, not just Muslims.


5. Financial Inclusion Through Islamic Banking

Kenya has made significant progress in financial inclusion, particularly through mobile money. However, affordability, financial literacy and access to appropriate financial products remain challenges.

Islamic banking provides an alternative for people who may not be comfortable with conventional interest-based products.

There is also an opportunity to support SMEs, entrepreneurs, women and underserved communities.

Digital banking and partnerships will be key in expanding access, reducing costs and reaching more people.

Financial inclusion is not just about opening accounts; it is about giving people opportunities to grow financially.


6. Zakat Governance and Community Impact

Zakat plays an important role in addressing poverty, supporting vulnerable communities and promoting wealth distribution.

My interest in Zakat governance comes from understanding the importance of transparency, accountability and ensuring that contributions reach the intended beneficiaries.

Some challenges include inadequate reporting, weak accountability and limited transparency in fund distribution.

I believe stronger governance, proper reporting and technology can improve Zakat administration.

For me, Islamic finance and community development are closely connected through the principles of responsibility, compassion and economic empowerment.


7. Branch Leadership and Business Growth

One of my key career experiences was being involved in establishing Victoria Commercial Bank’s sixth branch, its first outside Nairobi in approximately 35 years.

The biggest lesson was that successful business growth starts with understanding the local market and building genuine relationships.

Engaging business leaders, community representatives and customers helps establish trust and credibility.

My experience taught me that business is not built overnight. It requires consistency, good service and a strong understanding of customer needs.

Islamic finance also provides opportunities to reach communities that may be underserved by conventional banking.


8. Credit, SME and High Net Worth Clients

Different customers have different financial needs.

SMEs generally focus on working capital and business growth, corporates require more complex banking and treasury solutions, while high-net-worth clients focus on investments, wealth preservation and international banking.

My approach is to understand each client’s objectives and recommend appropriate solutions.

One common misconception is that Islamic banking is only for Muslims or that it is simply conventional banking with a different name.

I believe education is important in helping customers understand the actual principles and benefits of Islamic finance.


9. Risk, Regulation and Compliance in Islamic Banking

Islamic banking operates within the broader financial regulatory framework but has additional requirements around Shari’ah compliance and governance.

Key challenges include product structuring, liquidity management, operational risk and ensuring that products meet both Shari’ah and regulatory requirements.

Strong collaboration between risk, compliance, legal, product teams and Shari’ah scholars is essential.

I believe continued engagement with the Central Bank of Kenya and other industry stakeholders will help strengthen the Islamic banking environment and support sustainable growth.


10. Career Advice and the Future of Islamic Finance in Kenya

My advice to anyone aspiring to work in Islamic banking is to develop strong banking fundamentals while investing in knowledge of Islamic finance.

The industry needs professionals who understand both the commercial and Shari’ah aspects of banking.

Looking ahead, I see significant opportunities in Islamic investments, SME financing, digital banking, international banking and Sukuk.

However, we must continue investing in awareness, financial literacy, innovation and product development.

My belief is that Islamic banking in Kenya is no longer a niche market; it is a strategic growth opportunity.

With the right partnerships, regulatory support and investment, Kenya has the potential to become a leading Islamic finance hub in the region.